Privacy Statement
Scope
We at the Ruler's Representative Court - Al Dhafrah Region (RRCDR) respect the privacy of our users and highly value their trust in us. This privacy statement explains how we collect, use, disclose, and protect your information when you visit our website, www.rrcdr.gov.ae, or use our mobile application, RRCDR.
This policy may change at any time. We will notify our users of any significant updates and encourage you to periodically review this page to stay informed. By using our website and/or application, or continuing to use it, you signify your acceptance and adherence to this Privacy Policy.
RRCDR Website
Data Collection
When you browse, read pages, or download information from our website, we may automatically gather and store certain information about your visit. This information is used for statistical purposes only and may include:
• The IP address and geolocation to identify the general region from where you are accessing RRCDR.
• Personal identifying information, such as name and contact details, if voluntarily provided (e.g., through contact forms).
• The domain name from which you access the internet (e.g., ".ae", ".com").
• The type of browser you use.
• The date and time you access the site.
• The pages you access.
• The documents you download and the previous internet address from which you came directly to the site.
We do not collect this data for commercial or marketing purposes. RRCDR does not sell, exchange, or otherwise distribute the collected data for commercial or marketing purposes.
We may occasionally conduct online customer surveys to gather your feedback. Participation in these surveys is entirely optional. Survey data is used for research purposes and to improve our services.
Use and Disclosure of Personal Information
You can browse our website and access information without providing any personal information. However, if you voluntarily provide personal information (e.g., for access to specific services or through contact forms), this information is saved and logged on our servers for the purpose of logging and tracking services.
The information may be shared with relevant government entities within the Emirate of Abu Dhabi only, and may be used to communicate with you regarding the status of your inquiries or to improve the content of the RRCDR website. RRCDR will not sell, exchange, or otherwise distribute the collected data for commercial or marketing purposes.
Cookies
Our website uses "persistent cookies" for any personalized content.
• Personalized content refers to website content delivered to your browser after you have logged in.
• Cookies are text files used to distinguish between visitors and track information during multiple visits to a website.
The use of cookies is a standard practice among websites. Most web browsers can be customized to reject cookies, accept or reject cookies based on user intervention, or delete cookies. However, rejecting and/or removing cookies may limit the functionality of certain.
We use cookies on the website to:
• Help you navigate our website.
• Facilitate the sign-up and sign-in process for our services (if applicable).
• Personalize your experience (if applicable).
• Improve our website.
External Links
RRCDR's website may contain links to other websites. We are not responsible for the content and privacy practices of other websites. We encourage you to examine each website's privacy policy and make your own decisions regarding the accuracy, reliability, and correctness of the material and information found.
Security
RRCDR has appropriate security measures in place to protect against the loss, misuse, or alteration of information that has been posted on our website. These measures include commercial software programs and secure technology infrastructure to monitor network traffic, authenticate legitimate users, and identify unauthorized attempts to upload or change information, or otherwise cause damage.
Access to and Correction of Personal Information
RRCDR will provide authenticated individuals with the personal information that has been collected on them upon request. Individuals are encouraged to correct any errors in their personal information to ensure smooth interaction with the website. You can contact us through the information provided on our website to request access or correction of your personal information.
Social Media Channels
RRCDR's website may utilize social media channels to share information and engage with the public. Feeds from RRCDR's social media channels may be embedded on the website.
Please be aware that the privacy policies adopted by social media websites may differ from the privacy policy described here. We recommend reviewing the privacy policies of any social media platforms you interact with.
RRCDR Mobile Application
Data Collection
The types of information we may collect through the RRCDR mobile application include:
• Personal Information: Personally Identifiable Information (PII) such as your name and email address, if voluntarily provided.
• Derivative Data: Information automatically gathered, such as the pages you have accessed and the transactions you have made.
• Geo-Location Information: Your location data, if you grant permission.
• Mobile Device Data: Information about your device, such as the type, operating system, language, and network provider.
• Mobile Device Access: Access to certain features of your device, such as the camera, contacts, reminders, SMS messages, social media accounts, and other features, if you grant permission.
Use and Disclosure of Information
The information we collect will only be used to communicate with you regarding the status of your inquiries or to improve the content of the RRCDR mobile application. RRCDR will not sell, exchange, or otherwise distribute the collected data for commercial or marketing purposes.
Third-Party Links
The RRCDR mobile application may contain links to other applications or websites. We are not responsible for the content and privacy practices of these linked applications or websites. We advise you to review their privacy policies to understand how your information is handled.
Information Security
RRCDR has appropriate security measures in place to protect against the loss, misuse, or alteration of information that has been posted on our website and mobile application. These measures include commercial software programs and secure technology infrastructure to monitor network traffic, authenticate legitimate users, and identify unauthorized attempts to upload or change information, or otherwise cause damage.
Access, Correction, and Deletion of Information
RRCDR will provide authenticated individuals with the personal information that has been collected on them upon request. Individuals are encouraged to correct any errors in their personal information. You can contact us through the information provided on our website or within the mobile application to request access, correction, or deletion of your personal information.
Note: For the deletion of non-Abu Dhabi Government records, please contact the Abu Dhabi Government Contact Centre for more details.
Data Retention
RRCDR will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy statement, unless a longer retention period is required by law. We may also retain your information for a reasonable period after you cease using our services to comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You have the following rights regarding your personal information:
• Access: You can request access to the personal information we hold about you.
• Rectification: You can request that we rectify any inaccurate or incomplete personal information.
• Erasure: You can request the erasure of your personal information in certain circumstances.
• Restriction of Processing: You can request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You can request that we provide you with a copy of your personal information in a structured, commonly used format.
• Object to Processing: You can object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the information provided on our website or within the RRCDR mobile application.
Changes to This Privacy Statement
We may update this privacy statement from time to time. We will notify you of any significant changes by posting the updated statement on our website and, if applicable, within the RRCDR mobile application.
By continuing to use our services after such changes are made, you agree to be bound by the updated privacy statement.