Privacy Statement
Scope
We respect our users' privacy and greatly value their trust. Accordingly, we would like to clarify the types of information we collect, how it is used, and the measures we take to protect users when visiting the official website of the Ruler’s Representative Court in the Al Dhafra Region, www.rrcdr.gov.ae, or when using the RRCDR smart application.
This policy may be updated from time to time. We will notify our users of any significant updates and encourage you to review this page regularly to remain informed. By using our website and/or application, or continuing to use it, you acknowledge your acceptance of and compliance with.
RRCDR Website
Data Collection
Automatic Information Collection
When you browse the website, read its pages, or download information from it, certain information about your visit is automatically collected for statistical purposes only. This information may include:
- Your Internet Protocol (IP) address and geographic location to identify the country from which you are accessing the website.
- Identification details such as your name and contact information, if voluntarily provided by the user.
- The top-level domain from which you access the internet (such as .ae or .com).
- The type of browser used.
- The date and time of your visit.
- The pages you visited.
- The documents you downloaded and the referring website or internet address from which you accessed the site directly.
We confirm that this data is not collected for commercial or marketing purposes. The Ruler’s Representative Court in the Al Dhafra Region does not sell, exchange, or distribute collected data for any commercial or marketing activities.
From time to time, we may conduct online surveys to gather customer feedback regarding our services. These surveys do not collect personal information, and the data obtained is used solely for research and service improvement purposes. Participation in such surveys is entirely voluntary.
Use and Disclosure of Personal Information
You may browse the website without disclosing any personal information that identifies you.
If you voluntarily provide personal information to access website services, create an account on the systems of the Ruler’s Representative Court in the Al Dhafra Region, or complete contact forms, such information may be shared only with departments or entities of the Abu Dhabi Government.
Where necessary, your personal information may be recorded and stored on our servers to process and follow up on transactions. Your personal information will only be used to inform you about the status of the services you have initiated and/or to evaluate your participation to improve the website’s content and services.
The Ruler’s Representative Court in the Al Dhafra Region confirms that it does not sell, exchange, or distribute collected data for any commercial or marketing purposes.
Cookies
The website of the Ruler’s Representative Court in the Al Dhafra Region uses persistent cookies to support personalized content and enhance the user experience.
- Personalized content refers to website content that is delivered directly to the user’s browser once the user logs in.
- Cookies are text files, or portions of larger files, used to distinguish website visitors and track information across multiple visits to the website.
The use of cookies is a common practice across websites and online portals. Most internet browsers can be configured to accept, reject, or notify users about cookies, and users may also choose to delete them. However, rejecting or deleting cookies may affect the functionality of pages that rely on these files.
The Ruler’s Representative Court in the Al Dhafra Region uses persistent cookies to:
- Assist users in navigating the website.
- Facilitate registration and login processes for online services.
- Personalize and improve the user experience on the website.
External Links
This website contains links to external websites for the convenience of users. The Ruler’s Representative Court in the Al Dhafra Region has no responsibility for the privacy practices or the content of these third-party sites. We strongly advise users to review each website's privacy policy and exercise their own judgment regarding the accuracy, reliability, and validity of the information and materials provided.
Information Security
The Ruler’s Representative Court in Al Dhafra Region implements rigorous security measures to protect information from loss, misuse, or unauthorized modification. These measures include the use of advanced commercial software and a secure technological infrastructure designed to monitor network traffic, manage access for registered users, and identify any unauthorized attempts to upload or alter information or otherwise disrupt the website and its services.
Accessing and Modifying Personal Data
The Ruler’s Representative Court in Al Dhafra Region provides registered users with access to their collected personal information upon request. We encourage users to update and correct any inaccuracies in their personal information to ensure that all data maintained on the Court’s website remains accurate and up to date.
Social Media Platforms
The website of the Ruler’s Representative Court in the Al Dhafra Region utilizes social media platforms to share information and engage with the public.
Posts published through the official social media accounts of the Ruler’s Representative Court in the Al Dhafra Region are displayed on the website’s homepage.
Content published by other government entities is featured within their respective dedicated pages on the website.
Please note that the privacy policies governing social media platforms may differ from the privacy policy adopted by the website of the Ruler’s Representative Court in the Al Dhafra Region. Users are therefore encouraged to review the privacy policies of each social media platform individually.
The Smart Application of the Ruler’s Representative Court in the Al Dhafra Region
Data Collection
The information we collect through the application may include personal information, application usage data, geographical location details, and the type of mobile device used. This also encompasses access permissions for certain device services and received notifications.
Personal Information
While using the "RRCDR" smart application, we may collect personally identifiable information, such as your name and email address. This information is provided voluntarily when participating in services such as live chat, surveys, providing feedback, requesting information, utilizing travel services, and registering via "UAE PASS" (Smart Pass).
This information is recorded and stored on our servers to monitor and manage interactive services and to enhance the overall user experience.
Application Usage Data
We may automatically collect and store certain technical information regarding your use of the application, such as the pages you have browsed and the services you have accessed. This data is collected to understand your needs better and facilitate your access to Abu Dhabi Government services.
Information Security
RRCDR has appropriate security measures in place to protect against the loss, misuse, or alteration of information that has been posted on our website and mobile application. These measures include commercial software programs and secure technology infrastructure to monitor network traffic, authenticate legitimate users, and identify unauthorized attempts to upload or change information, or otherwise cause damage.
Location Information
When using the "RRCDR" smart application, we request your consent to access geographical location data. We use this information to determine your current location and provide services such as:
- Route Directions: Providing map navigation to the Ruler’s Representative Court buildings in the Al Dhafra Region.
- Event Locations: Identifying the venues of events organized by the Court.
You may turn off location tracking services at any time through your mobile device settings.
Device Type and Access Permissions
We may automatically collect information regarding your device type, operating system, default language, location, and network connection, based on the permissions you grant to the application.
Certain application services, such as reporting incidents or uploading image files, may require permission to access the camera, contacts, reminders, SMS, and social media account files. You can always deactivate any of these permissions at any time through your mobile device settings.
Push Notifications
We may request your consent to send notifications about government services, your account, or application updates, to facilitate your experience and keep you informed of the latest developments. You can always turn off these notifications at any time through your mobile device settings.
Use and Disclosure of Personal Information
We will only use your personal information to inform you of the status of services you have initiated and/or to evaluate your participation to improve the content of the Ruler’s Representative Court's smart application.
The Court affirms that it does not sell, exchange, or distribute collected data for any commercial or marketing purposes.
External Links
The application contains links that direct users to other websites and smart applications. The Court assumes no responsibility for the privacy policies implemented by those sites or applications, nor for their content.
We advise users to review the privacy policies of each website or smart application and to exercise their own judgment regarding the accuracy, reliability, and correctness of the information and materials provided.
Information Security
The Ruler’s Representative Court in Al Dhafra Region implements appropriate security measures to protect information from loss, misuse, or unauthorized modification.
These measures include:
- Reliable Commercial Software: Utilizing trusted industry-standard software.
- Secured Technological Infrastructure: Implementing robust systems to monitor network traffic.
- Restricted Access: Permitting access only to registered users.
- Proactive Monitoring: Identifying unauthorized attempts to upload or modify information, or to cause any other form of damage.
Accessing, Modifying, or Deleting Personal Data
The Court provides registered users with access to the personal information collected about them upon their request.
Users are advised to correct any errors in their personal information to ensure data accuracy within the "RRCDR" smart application.
Users may request the deletion of their data—except for official government data—by contacting the following number for assistance: 028011111.